Admin levels

As a platform owner, you can set different access levels for your admins.

This allows you to have administrators who deal with specific areas of the platform, such as members or activities.

Only Made Open staff can set up the highest level of administrator: Platform Owner.

How to assign admin levels:

  1. Sign in to your platform.
  2. Type /CMS after the platform URL or press the "Platform management" button in the Main menu dropdown
  3. Use the left-hand menu to open the "Members" section, then select either the "All members" or "Search members" options.
  4. Use the search options to find the member of your team.
  5. Click the dropdown labelled 'user role' and choose the admin role.
  6. Scroll to the bottom and click 'Save member'.

There is more than one level of admin on your site, each role has a different set of abilities, giving them different levels of access to content and settings.

Admin level

Role description

Access

Strategic partner Setting up and managing community platforms
  • Full CMS access (see Platform Owner)
  • Access to the strategic partner dashboard.
 Platform owner Main platform administrator with full CMS access 
  • Platform management
  • Stats
  • Members
  • Message all members
  • Pages
  • Badges

    Activities*

    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Campaigns
  • Teams
  • Reported items 
 Platform admin Secondary administrator able to manage all aspects except configurations under platform management.
  • Stats
  • Members (can't message all members)
  • Pages
  • Badges

    Activities*

    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Campaigns
  • Teams
  • Reported items 
 Platform coordinator To assist in the daily running of a platform. 
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Members (can't message all members)
  • Campaigns
  • Badges
Member manager Supporting member accounts (with ability to update pages like help)
  • Members (can't message all members)
  • Pages
Area manager Managing activities and members only normally within a specific area.
  • Members (can't message all members)
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
Community admin Focused on supporting community activity and action.
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
Page admin Content editor.
  • Pages
Standard Normal user of the platform - no CMS access. None.

* If enabled on platform

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