When should I delete a member and when should I archive a member?
Member data and their rights
When it comes to dealing with member data, both you and Made Open have made commitments to protect member's data and respect members' rights regarding the storage of their data. This is explained in your platform's Privacy Policy which a member accepts when registering for an account.
We ask that all admins dealing with member accounts are familiar with your privacy policy and have knowledge of the data protection rules that apply to your own organisation. Any platform that supports users living within the UK or the EU will be subject to GDPR (General Data Protection Rules), which states that users should have certain rights over their data. More information can be found on the ICO's guide to individual rights.
As admins, you have two tools available when deleting or pausing member accounts; archiving and permanent deletion. Below is a quick table to help you pick the most appropriate option for your particular circumstance, however ultimately it is your decision and responsibility.
| Function | Description | Use case |
| Permanent deletion | Permanently delete a member's personal data from their account. The information cannot be recovered and the account is no longer accessible. |
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| Archive | Hides the account from other members and prevents continued use of the account. Can be restored by an administrator. |
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