What are community admins?

Both communities of practice or place can make use of a handy feature to share the administrative workload.

  • Notifications can be split between a whole team.
  • Administrators are assigned a filter item from your platform.
  • Administrator notifications associated with filters are sent to them.
  • If no admin is assigned, the notification is sent to the default administrator.

Admin notification

Example filter

Filter source

Recipients

New activity submitted for review Quality improvement (Interest) Adding to the activity via best match Any admins assigned to 'Quality improvement'
New Timebank application Paignton Town (Neighbourhood) Added to member profile (best match) Any admins assigned to 'Paignton Town'
Reported message Carers network (Community) Added to member profile (best match) Any admins assigned to 'Carers network'
Reported activity None n/a Default administrator

To assign an admin to a community, interest or another filter, you first need to make sure that filters are set up to enable admins.

Once that is done you'll be able to go through each filter item and assigns admins from a list of your site administrators.

Enabling admins for filters:

  1. Sign into your platform.
  2. Type /CMS after the platform URL.
  3. Use the left-hand menu to select 'Filter management'.
  4. Find the filter you wish to set up and click the cog icon.
  5. Make sure the option "Can admins be assigned to this filter?" is checked.
  6. Click 'Save filter'.

Assigning admins to a filter:

  1. Sign into your platform.
  2. Type /CMS after the platform URL.
  3. Use the left-hand menu to select 'Filter management'.
  4. Find the filter you wish to set up and click the eye icon.
  5. For each filter item, click the cog icon to show the list of administrators.
  6. Check all the administrators you want to assign to this filter item.
  7. Click 'Save'.
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